Not sure if you should file a claim? We’ll give you an honest assessment. If damage is below your deductible or purely cosmetic, we’ll tell you. If it’s significant enough to involve insurance, we’ll advise you on next steps. Our goal is to help you make an informed decision that won’t hurt your pocket or your policy down the line.

Paperwork and insurance lingo can be intimidating. While we can’t file the claim for you, we’re here to help you understand every step and provide hands-on support. We’ll walk you through gathering and organizing all required information, explain key terms, and answer any questions you have along the way. Consider us your guides in the world of insurance—offering clarity and reassurance so you never feel lost or overwhelmed.

This is where Carbon Black truly shines. When your insurance adjuster comes to inspect the damage, we’ll be there too. Our presence means you have an expert on-site to point out every issue and make sure nothing is missed. A roofing contractor acting as your advocate can prevent adjusters from overlooking critical damages that need coverage. It also helps counter any low estimates – we provide our own professional estimate based on current market pricing and required work.

If the insurance company’s initial offer doesn’t fully cover the necessary repairs, we help negotiate. We’ll send supplemental documentation and make the case for the proper scope of work. Our team has experience speaking the insurance language and referencing building code requirements that must be met. We persist until a fair outcome is reached. Finally, we perform the repairs or roof replacement to the highest standard, and we make sure the insurance funds flow smoothly so you’re not stuck with undue expenses.